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1.Free standard shipping to US
2.Standard Shipping(Free): 8-14 days,fast Shipping: 4-8working days.For quick use, Make sure you will choose fast shipping!
Inswear have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
It normally takes 1-7 business days for us to process your order. Please note that this does not include holidays and weekends.
We offer express shipping which takes 2-5 business days (3 days on average) , as well as standard 10-18 business days shipping (13 days on average).
Learn More From Return Policy.
1. Unshipped:all unshipped products ordered from us can be canceled when we receive your email for cancellation at working days.
Pls notice: if your package already get shipped or shipped in weekends and holidays, it can't be cancelled any longer,even you have sent email for cancellation before that. Thanks for understanding!
2.Shipped:Please Contact us within 7 days starting from the day you have received your order.Full Refund or Resend, if the item gets lost during shipping.Once you find the products are defective, different from our description or size issue, please follow the return policy below for the service you need.
I . RETURN PROCESS: firstname.lastname@example.org
If you have a problem after receiving your order please send an email to our customer service at email@example.com.
To guaranteea fast and smooth warranty process:Please send us your order number, and describe the issue and provide us with a picture(s) that displays the problem.
Once we have received your information we will reply to you within 2 working days.
Please do not send returns to the address on the package received; only send them to the address that our customer service has provided. A return or exchange will only be valid when it is accepted by our customer service center.
II . RETURN POLICY
You can return items within 7 days after delivery. We have a friendly customer service team who are here to serve you. All you need do is to contact us and describe the problem or the reason for return along with your order number.Items should not be worn outside nor washed and any label should be attached. We are responsible for the following defects returned within 7 days: stains, zipper malfunction, ripped or torn fabric, poor quality material, obvious color difference, major difference between the photographed product and the product received. If you have chosen the wrong size/color or do not like the item (item is not faulty), we allow a return once we have received relevant information. The customer is responsible for all shipping charges incurred on returned/exchanged merchandise. No exchange or return or amendments on promotional items or items on sale.
III . EXCHANGE & REFUND
You are guaranteed to obtain a refund or an exchange once we have received your return.
Ⅳ . SHIPPING FEES
1.Inswear is not liable for shipping fees under the following circumstances: Garment doesn't fit;
2.Customer has changed mind or dislikes the item.
Ⅴ. PACKAGE RETURNED
Please tell us the tracking number after you have returned an item.
In case you have any other questions please do not hesitate to get in touch with our customer service at firstname.lastname@example.org